What is your cancellation/refund policy for registration and paid sessions?

Please see below for details regarding policies.

Conference Cancellation Policy:

  • $50 processing fee applies to conference registration cancellations
  • $25 processing fee applies to guest badge cancellations
  • $75 processing fee applies to all hands-on labs. A full refund will be provided if a lab is canceled by Viticus Group due to inadequate enrollment
  • Lunch seminars/workshop registrations are nonrefundable and nontransferable
  • DVM student and veterinary technician student registrations are nonrefundable

Requests for conference and/or session refunds must be received at the Viticus Group office in writing (via email/fax/mail) by February 8, 2021.  All registrations are nontransferable. Email support@viticusgroup.org; Fax 702.739.6420; Mailing address Viticus Group Attn: Registration Department, 2425 E. Oquendo Road, Las Vegas, NV 89120.