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How to clear your browser cache/cookies?

Viticus Group Support Center

CHROME

WINDOWS

With a Chrome browser window open and selected, press CTRL + SHIFT + DELETE at the same time. Ensure that you have selected to "Obliterate the following items from the beginning of time", "Empty the cache" and "Delete cookies and other site and plug-in data" are checked, then select "Clear browsing data."

MAC

With a Chrome browser window open and selected, press COMMAND + SHIFT + DELETE at the same time. Ensure that you have selected to "Obliterate the following items from the beginning of time," "Empty the cache," and "Delete cookies and other site and plug-in data" are checked, then select "Clear browsing data."

FIREFOX

WINDOWS

With a Firefox browser window open and selected, press CTRL + SHIFT + DELETE at the same time. Ensure that both "Cookies" and "Cache" are checked, then select "Clear Now."

MAC

With a Firefox browser window open and selected, press COMMAND + SHIFT + DELETE at the same time. Ensure that both "Cookies" and "Cache" are checked, then select "Clear Now."

INTERNET EXPLORER (IE)

WINDOWS

With an Internet Explorer browser window open and selected, press CTRL + SHIFT + DELETE at the same time. Ensure that both "Temporary Internet files and website files" and "Cookies and website data" are checked, then select "Delete."

SAFARI

 

MAC

Select the Safari tab from the menu bar and then choose "Reset Safari..." Make sure that 'Remove all website data" is checked and then select "Reset."

 

OTHER BROWSERS/VERSIONS:

If you are using another browser that isn't listed here, or if you are using another version of one of these browsers please simply perform a Google search for more information on how to clear your cache and cookies.